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White-label remote monitoring

Your machines are on your customers' sites.
Their monitoring should be on yours.

Torven turns the equipment you build into a monitored service, under your brand: a your-brand gateway wired to the PLC, an operator portal in your colours, and a platform run for you.

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Installation Gateway Cloud platform Your portals
YOUR BRAND
Online · 4G
Digester pressure
312 mbar
Biogas flow
486 m³/h
RS-485 · 4-20 mA · DI/DO · ETH 14 signals · upd 1 s
Alarm · High threshold reached 4 s ago
Developed with a French manufacturer of gas equipment
Your data stays yours — security and reversibility
Full white-label — from the box to the portal, your customers see your brand

Shipping the machine is no longer enough

01 — The problem
/01

Support calls with no diagnosis

Your technicians travel out to confirm what a remote alarm could have qualified from the office. Every wasted call-out costs a day and a margin.

/02

Customers operating blind

Your equipment runs on sites operated by people who are not automation engineers. An undetected stoppage means lost production — and it's your brand that takes the hit.

/03

A maintenance contract under pressure

Without data, maintenance stays reactive. Monitoring turns the contract into a preventive service — better valued and harder to cancel.

A complete platform, under your brand

02 — The solution
RAIL DIN

The gateway

A pre-configured industrial box, wired to the PLC or to existing signals (Modbus, 4-20 mA, dry contacts). 4G or Ethernet connectivity, with a buffer that holds data through an outage. Delivered under your brand: front plate, labelling and documentation in your colours.

The platform

Historised telemetry, an alarm engine, dashboards per installation and per fleet, regulatory exports. Run for you: no server to manage, no software team to hire.

The white-label portal

Your logo, your domain, your colours. Two access levels: you see your whole fleet, each end customer sees their own installations. Monitoring becomes a product you sell.

03 — Tailored adaptation

Our solution adapts to your equipment, every time

No two machines report the same data. An adaptation phase pinpoints what to read from YOUR hardware and what to show your teams — with nothing to redevelop on your machine.

Signals from your hardware
  • 4-20 mApressure, level
  • Modbusflow, status
  • DI/DOrun / fault
  • Counterhours, cycles
Gateway
Identify + shape
Displayed information
  • Real-time indicators
  • Thresholds & alarms
  • Curves & history
  • Reports
1

Identifying the data to collect

We analyse your equipment — PLC, sensors, meters, 4-20 mA, dry contacts, Modbus registers — and map the useful measurement points.

2

Defining the information to display

Together we choose what reaches the portal and how it's shown — in the language of your field and your operators.

3

Configuration tailored to your equipment

Done once per model, the adaptation is then reused: every machine of the same type is recognised and monitored automatically.

04 — Sectors

A concrete example, sector by sector

The same gateway, tailored to each field. Pick a sector: here's what it reads from the hardware and what it shows your teams.

Signal read
Shown on the portal
Typical alarm
Digester pressure
4-20 mA
Real-time pressure + curve
Digester overpressure
Biogas flow
Modbus
Instant flow + daily total
No flow while producing
Flare fault
Dry contact
Flare status
Flare fault
Digester temperature
4-20 mA
Temperature + history
Outside methanogenic range
Boiler pressure
4-20 mA
Real-time pressure + curve
Low or high pressure
Flow / return temperatures
Modbus
Temperature difference (ΔT)
Abnormal ΔT
Burner fault
Dry contact
Burner status
Burner lockout
Hour counter
Pulses
Running hours
Maintenance threshold reached
Tank level
4-20 mA
Level + trend
Low or high level
Pump flow
Modbus
Flow + treated volume
Flow out of range
Pump fault
Dry contact
Pump status
Pump fault
Turbidity
4-20 mA
Reading + history
Quality threshold exceeded
Enclosure temperature
4-20 mA
Real-time temperature + curve
Temperature drift
HP / LP pressure
Modbus
Refrigeration circuit pressures
HP pressure too high
Compressor fault
Dry contact
Compressor status
Compressor fault
Defrost cycles
Pulses
Defrosts + duration
Abnormally long defrost
Cycle temperature
4-20 mA
Temperature + cycle curve
Thermal profile not reached
Autoclave pressure
Modbus
Cycle pressure
Pressure out of spec
Cycle fault
Dry contact
Cycle status
Cycle interrupted
Cycle counter
Pulses
Completed cycles
Maintenance threshold reached

These mappings are defined with you during the adaptation phase, then replayed automatically on every machine of the same type.

Live in four steps

05 — Process
  1. STEP 1

    Scoping

    We map the signals of your typical equipment.

  2. STEP 2

    Wiring

    The gateway connects to what's already there, with no redesign of your machine.

  3. STEP 3

    Branding

    Portal in your brand, alarms and reports tailored to your field.

  4. STEP 4

    Rollout

    Your installations come online as they are commissioned; your teams are trained.

Built for equipment manufacturers

If your equipment is installed on third-party sites and deserves better than radio silence, Torven is built for your fleet.

Another field? Let's talk — the platform is agnostic to the type of equipment.

  • Anaerobic digestion & biogas
  • Boilers & boiler rooms
  • Water treatment
  • Food & sterilisation
  • Industrial refrigeration
  • Distributed energy

Your data, your brand, under control

Ownership

Your operational data stays yours — contractual reversibility, export at any time.

Encryption

End-to-end encryption, from the gateway to the portal.

Isolation

Strict per-customer isolation — each operator only ever sees their own installations.

06 — FAQ

Frequently asked questions

Our machines have no recent electronics — is that a problem? +

No. The gateway also reads analog signals (4-20 mA) and dry contacts: even an older machine reports the essentials — run/stop, faults, counters.

Do we need to modify our equipment? +

No. The gateway connects to the existing PLC or terminal block. No redesign of your machine is required.

Who owns the data? +

You do. Operational data belongs to the manufacturer; reversibility is contractual.

Will our customers see your brand? +

No, nowhere. Both the gateway box and the portal carry your brand: box front and labelling, documentation, portal domain and colours. Your customers buy your service.

How is the service billed? +

An initial setup, then a subscription per connected installation. The detail is worked out with you, based on your fleet.

How is my data protected? +

End-to-end encryption, strict per-customer isolation and contractual reversibility: your data stays yours and is exportable at any time.

Let's look at your fleet together

30 minutes: your typical equipment, a demo of the platform, and a first costed roadmap.

  • — No commitment
  • — Reply within two business days
  • — An engineer, not a salesperson